Terms of service

Terms of Service

Last updated: October 18th, 2025
Address: Old Topanga Coffee Co., 13824 Ventura Blvd, Sherman Oaks, CA 91423
Email: info@oldtopanga.co


OVERVIEW

Welcome to Old Topanga Coffee Co.! The terms “we,” “us,” and “our” refer to Old Topanga Coffee Co. We operate this online store and website, including all related content, features, tools, products, and services (collectively, the “Services”). Our website is powered by Shopify, which enables us to process orders, payments, and customer accounts securely.

These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they describe your rights and obligations when using our website or purchasing from us.

By visiting our website or purchasing something from Old Topanga Coffee Co., you agree to be bound by these Terms and by our [Privacy Policy]([insert link to privacy policy]). If you do not agree, you may not use our Services.


SECTION 1 - ELIGIBILITY & ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.


SECTION 2 - OUR PRODUCTS

Old Topanga Coffee Co. roasts and packages coffee fresh to order. We make every effort to describe our products accurately, but variations may occur due to screen display differences, natural product variation, or roasting adjustments. Product descriptions and availability may change without notice. We reserve the right to discontinue or limit any product at any time.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are accepted once payment has been successfully processed and confirmed.

Because our coffee is roasted fresh to order, we are unable to cancel or modify orders once roasting has begun. All purchases are subject to our [Return & Refund Policy]([insert link to returns policy]).


SECTION 4 - PRICING & BILLING

Prices for our products are displayed in U.S. dollars unless otherwise stated. Prices, promotions, and discounts are subject to change without notice. Taxes and shipping charges are calculated at checkout.

By completing a purchase, you authorize Old Topanga Coffee Co. (and Shopify Payments or your chosen payment provider) to charge your selected payment method for the total order amount, including applicable taxes and shipping.

You agree to provide accurate, complete, and up-to-date payment and contact information.


SECTION 5 - SHIPPING & DELIVERY

Orders are shipped from our facility in Los Angeles, California. Delivery times are estimates and may vary depending on the carrier, weather, or other factors beyond our control. Risk of loss passes to you once your order is transferred to the shipping carrier.

We are not responsible for delays, stolen packages, or delivery issues once the carrier has confirmed delivery to your address.


SECTION 6 - RETURNS & REFUNDS

Because coffee is a perishable product, we cannot accept returns or exchanges once it has left our roastery. However, if your order arrives damaged, incorrect, or defective, please contact us at info@oldtopanga.co within 7 days of delivery and we will make it right.

For details, see our [Return & Refund Policy]([insert link to returns policy]).


SECTION 7 - INTELLECTUAL PROPERTY

All content on this site—including text, graphics, logos, packaging designs, product names, and images—is the intellectual property of Old Topanga Coffee Co. or its licensors and is protected under applicable copyright and trademark laws. You may not reproduce, reuse, or redistribute any materials without prior written consent.


SECTION 8 - THIRD-PARTY SERVICES & LINKS

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell products to you. Our site may include links to third-party sites or tools. We are not responsible for the content, accuracy, or actions of third-party websites or services.


SECTION 9 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Old Topanga Coffee Co., its affiliates, employees, or agents shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.


SECTION 10 - INDEMNIFICATION

You agree to indemnify and hold harmless Old Topanga Coffee Co. and its affiliates from any claims, damages, or expenses arising from your misuse of our Services or your violation of these Terms.


SECTION 11 - GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.


SECTION 12 - CHANGES TO THESE TERMS

We may update these Terms at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review this page periodically. Continued use of our Services after any updates constitutes your acceptance of the revised Terms.


SECTION 13 - CONTACT INFORMATION

For any questions about these Terms, please contact:

Old Topanga Coffee Co.
13824 Ventura Blvd
Sherman Oaks, CA 91423
📩 info@oldtopanga.co